EVV

For information on how to access the following websites, please contact our Customer Support at 866-675-7331

Attention all CDS Employers:

Electronic Visit Verification (EVV) is part of your services with CDS in Texas. The 21st Century Cures Act passed by Congress requires all Personal Care Services and most Home Health Services being delivered within the CDS model to use EVV. This is not optional. Everyone will have to use EVV in both the CDS and Agency models.

CDS in Texas uses Vesta as our EVV vendor. Vesta has developed a separate system specifically for CDS employers called Consumer Directed Verification (CDV) to manage EVV visits.

CDS employers who select Option 1 are required to be trained on how to use Vesta’s EVV web-based platform, CDV. You must take this training once we have registered you with Vesta. You will be required to take this training annually. Vesta will contact you to let you know how to take their training. Once you have taken it, please forward proof to us at [email protected]. HHSC requires us to maintain this information.

CDS In Texas must enter information for each member, employer and employee into Vesta’s system. This information includes your contact information, eligibility information, and authorization information.

Once your CDS profile is completed in the Vesta FMSA system, Vesta will send an email to the CDS employer and the DR (if applicable) with log-in credentials to access their Consumer Directed Verification (CDV) training.

You as the employer will have the ability to pick from three different ways your employee(s) will be able to clock in and out. You can use multiple visit verification methods for each of your employees:

  • Clocking in and out using your home landline phone
  • Clocking in and out on the Vesta’s mobile application (must be a smart phone)
  • Clocking in and out on an Alternative Device which will give the employee a numeric code to call in to a toll-free number.

All CDS Employers regardless of Option must be able to train their employee(s) on how to clock in and out.

To maintain compliance with Texas HHSC, we have provided Form 1722 – Employer’s Selection for Electronic Visit Verification Responsibilities as part of your CDS Employer Packet during the Intake Process. HHSC requires you to complete and send it back to us.

As the CDS Employer you have several options to choose from for visit maintenance responsibilities:

  • Option 1 – Perform all required visit maintenance within the EVV system using my own computer or other electronic device (such as a smart phone) and I will approve my CDS Employee(s) time worked in the EVV system.
  • Option 2 – Have my FMSA complete all required EVV visit maintenance on my behalf, however, I will approve my CDS Employee(s) time worked in the EVV system.
  • Option 3 – Have my FMSA complete all required EVV visit maintenance AND the FMSA will confirm my CDS Employee(s) time worked in the EVV system based on approval documentation from me.

In addition to selecting how you will be performing the visit maintenance on Form 1722, you as a CDS Employer must maintain the following in order to meet HHSC’s EVV Compliance standards.

Effective January 1, 2025 – All CDS employers must maintain a minimum EVV Usage Score of 80% regardless of 1722 Option selection.

All CDS employees must Clock In and Out using one of the methods listed above (Landline, Alternative Device, Vesta Mobile Application).

Any manual edits, adjustments or created visits will impact Usage Score.

Understanding how your EVV Usage Score is calculated

Texas HHS will pull and review your visit data for the entire quarter of their calendar year. From this batch of data, HHSC will account for all of the visits that were not created or did not have any manual edits. HHSC will also count the number of visits that were manually edited or created.

HHSC will then take the total number of visits that created using an approved EVV punch in/out method by your employee(s) and divide that number by the total number of visits for the quarter – this calculation will present your score:

Example:

  • 100 total visits for a quarter (3 months)
  • 80 visits were created using an approved EVV punch in/out method by your employee(s)
  • 80 divided by 100 = 80%

Be advised that 80% is the minimum score required for Electronic Visit Verification.

For any additional information, please contact our EVV Department at CDS in Texas.

210.798.3779 ext. 8326

[email protected]

You may also click the link below to setup an EVV Assist – This will allow you to setup a day and time for our EVV Team to contact you directly: